Service area · Hudson Valley, NY
Water Damage Restoration and Environmental Services in Ulster County, NY
Ulster County is H&H Environmental’s home county. Our office is at 645 Route 212 in Saugerties, and we have operated since 2005. We provide 24/7 emergency water damage restoration, along with mold, indoor air quality, and fire and smoke services.
Call and tell us where the property is, and we will confirm availability.
What H&H does in Ulster County
Water damage is H&H’s primary service. These are the services H&H provides. Call to confirm availability at your property.
Water damage restoration
Water damage restoration covers water extraction, removal of wet or damaged materials where necessary, structural drying, dehumidification, antimicrobial treatment, and monitoring. H&H also handles sewage cleanup, and storm and flood damage.
- Water extraction
- Removal of wet or damaged materials
- Structural drying
- Dehumidification
- Antimicrobial treatment
- Monitoring
Mold assessment and remediation
Mold assessment, Mold remediation.
Indoor air quality
Testing, Sampling, Inspection, Laboratory analysis, Consultation, Air-purification-related services.
Fire and smoke
Smoke cleanup, Water damage cleanup from fire losses, Fire damage services, Soot cleanup, Contents cleaning, Contents storage.
Sewage, storm, and flood
Sewage cleanup, Storm and flood damage.
How Water Reaches Ulster County Homes
Ulster County’s water problems come from more than one direction: mountain creeks that rise fast, a reservoir-regulated creek, and a tidal waterfront. The points below describe documented conditions and past events. They are not predictions for any particular property.
- Esopus Creek
- The Town of Shandaken names Esopus Creek as a primary source of flooding and describes the August 28, 2011 flood from Tropical Storm Irene, when 4 to 11 inches of rain fell and the creek recorded its highest discharge on record, 75,800 cubic feet per second (Town of Shandaken).
- A creek the reservoir helps manage
- Water released from the Ashokan Reservoir flows to Lower Esopus Creek, and New York City’s Department of Environmental Protection says those releases also serve flood mitigation downstream. In July 2024 the state’s Resilient NY program was extended to the creek, with the aim of reducing flooding and ice jams in high-priority areas (NYC DEP).
- Federal disaster declarations
- FEMA’s OpenFEMA data lists Ulster County in 13 major disaster declarations with “flood” or “flooding” in the title, from 1971 to 2011. The county is also named in the declarations for Hurricane Irene and Tropical Storm Lee in 2011, Hurricane Sandy in 2012, and the remnants of Hurricane Ida in 2021 (OpenFEMA; USGS).
- The Kingston waterfront
- Flooding at the mouth of Rondout Creek is a different problem from creek flooding. The City of Kingston’s 2013 resilience assessment records a Rondout Hudson Flooding Task Force studying waterfront flooding vulnerability, and publicly visible high-water marks on East Strand and under the Broadway tunnel (City of Kingston).
The county’s 2024 hazard mitigation plan was approved by the state and FEMA for all 24 participating jurisdictions, which makes it the place to look for flood information about a specific community.
Frequently asked questions
Does H&H serve Ulster County?
Ulster is H&H’s home county. Our office is at 645 Route 212 in Saugerties. Call and tell us your town so we can confirm availability.
Is emergency water damage service available 24/7 in Ulster County?
H&H provides 24/7 emergency service. Call, and tell us where the property is so we can confirm we can get to you.
What water damage services does H&H provide?
Water extraction, removal of wet or damaged materials where necessary, structural drying, dehumidification, antimicrobial treatment, and monitoring. H&H also handles sewage cleanup, and storm and flood damage.
Does H&H work with insurance companies?
We work directly with your insurance carrier and provide documentation and direct billing for covered losses. Whether a loss is covered depends on your policy and the cause of the damage.
Does H&H do both mold assessment and mold remediation on the same project?
No. On a New York mold project, H&H performs either the mold assessment or the mold remediation — never both on the same project.
Which Ulster County waterways have documented flooding?
Esopus Creek is described by the Town of Shandaken as a primary flood source, and its highest recorded discharge came during Tropical Storm Irene in 2011. NYC DEP covers the Lower Esopus below the Ashokan Reservoir, and the City of Kingston documents waterfront flooding where the Rondout meets the Hudson.
Does the Ashokan Reservoir prevent flooding on Esopus Creek?
NYC DEP says water released through the Ashokan’s release channel to Lower Esopus Creek serves flood mitigation downstream, and the state’s Resilient NY program now studies the creek to reduce flooding and ice jams (NYC DEP). Mitigation is not the same as protection: the Town of Shandaken records the creek’s highest discharge on record in 2011.
Where can I find flood information for my town in Ulster County?
The county’s 2024 hazard mitigation plan covers 24 participating jurisdictions, and the Town of Shandaken posts its own flood information, including a review of repeatedly flooded areas.
Sources
The safety, health and local statements above come from these public sources. This article summarizes them in its own words, so follow the links for the full guidance. Each page was read on October 7, 2026.
Town of Shandaken
- Flood Information
Esopus Creek as a flood source; the August 28, 2011 Tropical Storm Irene flood and the highest recorded Esopus Creek discharge.
NYC Department of Environmental Protection
- DEC and DEP Announce Plan to Limit Muddy Water Releases from Ashokan Reservoir and Enhance Flood Mitigation
Ashokan Reservoir releases into Lower Esopus Creek and flood mitigation; Resilient NY coverage of the Lower Esopus to reduce flooding and ice jams (July 1, 2024).
Federal Emergency Management Agency
- OpenFEMA Disaster Declarations Summaries: Ulster County, NY (data query)
Major disaster declarations that include Ulster County, New York.
U.S. Geological Survey, New York Water Science Center
- Floods of 2011 in New York
Ulster County is listed for Hurricane Irene (FEMA-DR-4020) and Tropical Storm Lee (FEMA-DR-4031) assistance.
City of Kingston
- Kingston Community Resilience Planning Assessment (May 16, 2013)
Waterfront flooding along the Rondout and Hudson; the Rondout Hudson Flooding Task Force; publicly visible high-water marks on East Strand and under the Broadway tunnel (as of 2013).
Ulster County Emergency Management
- 2024 Hazard Mitigation Plan
The county's multi-jurisdictional hazard mitigation plan: 24 participating jurisdictions, approved by NYS DHSES and FEMA in 2024.